Do I need an appointment? Do you take walk-ins?
No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.
Why do your prices have ranges?
Our apartment homes are priced individually based on the amenities and features.
What is the application fee and is it refundable?
Application fees are $30 per person 18 and older occupying the apartment. You may pay these online by credit card, a small fee will apply. All application fees are nonrefundable.
How do I apply?
Applications may be found under the “floor plans” tab of our property website, or you can stop in the office for a paper application during business hours.
Which utilities do I pay?
The Village of Rantoul provides our gas, electric, water and sewage and is conveniently delivered on one bill each month. We also have local cable and internet companies that are able to provide you with great service.
What is the security deposit?
Security deposits will vary depending on qualifying criteria.
When is my rent payment due? What day of the month am I liable for a late charge?
Rent is always due on the first and late fees will be assessed on the 6th of every month (even Sundays and holidays).
How can I pay my rent?
You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments.
What kind of pets do you allow? How many pets may I have?
Up to 2 pets, cats or dogs, are allowed. Any number of pets living in the apartment will then require a one-time, nonrefundable $200 pet fee. Monthly pet rent is $10 per dog and $10 per cat. Carpet allowance and Breed restrictions apply, please contact the office.
If I get a job transfer, can I break the lease?
Yes, if the lease buy-out fee has been paid. A 60-day notice is required before vacating your apartment, and the lease buy-out fee is two times the rent amount. Please make sure that you reference your signed lease agreement and confirm policies with your Property Manager as there could be unique circumstances.
If I am part of the military and receive deployment or reassignment orders, can I break the lease?
Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.
How can I refer a friend?
If you love our apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.
If something needs to be repaired in my apartment, how do I report it?
You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.
There is a person who might be staying with me for a while, is that permitted by the lease?
Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, or staying longer than 2 days, they will need to fill out an application to be added to your lease agreement.
I will be moving out. What do I need to do?
We require a 60-day written notice, which you are responsible for, prior to move-out. If you need to move-out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.
Do you have cable/Internet services?
Yes, we have local cable and Internet providers.
Is renters’ insurance required?
Yes! We have partnered with a national renter’s insurance provider that offers a policy that meets our minimum requirements. For your convenience, you can enroll online at www.ePremiumInsurance.com or by calling 1-800-319-1390. If you enroll with ePremium, they will automatically send us your proof of coverage upon policy activation so there is nothing further you would need to do. If you elect to obtain coverage from another insurance carrier, you will be required to provide proof of this coverage to the leasing office.
Can I grill on the property?
You are allowed to use gas grills on the property. There are, however, restrictions on placement of your grill. Please contact the office with questions.
I am locked out of my apartment. What do I do?
If you are locked out of your apartment, you will need to contact a locksmith to gain entry to your home. If you are locked out during office hours, please come to the Leasing Office for a key and please remember- we are able to assist you only if you are listed on the lease agreement and can produce a driver’s license or State ID for identification.
I have lost my apartment and/or mailbox keys. What do I do?
If you have lost your townhome keys, you may have new keys made at our office during business hours for a small fee. You will need to contact the local post office for lost mailbox keys.
Golfview Village is safe and clean. The people in the office and maintenance so nice. My home has sunshine greeting me in every room. If toilet is clogged or kitchen is blackened from a dead bulb. All I have to do is call and pretty fast it is fixed.- Anonymous
I live out at Golfview and all I can say is you will have no regrets. Staff is outstanding especially Shelly and Shawna, they go above and beyond to make you feel at home. The property is in very good clean condition and nice and quiet. We love our townhouse and you will too!- Anonymous
I would like to say thank you for the the wonderful experience living in your apartments. It was most definitely a perfect first time experiencing living on my own. Thank you,- Anonymous
This was a lovely community to live in.- Anonymous
I wanted to say a big thank you to the wonderful member of your maintenance staff who came and fixed all my issues last week. Not only was he extremely courteous (they always are) but he was fast and he was QUIET. Given the scope of the problems he was fixing, I expected to hear banging and scratching and maybe even a few naughty words but he was in and out in no time flat and I never heard anything. I was in my bedroom with the door closed and he had to do stuff right outside my door - never he- Anonymous