I wanted to say a big thank you to the wonderful member of your maintenance staff who came and fixed all my issues last week. Not only was he extremely courteous (they always are) but he was fast and he was QUIET. Given the scope of the problems he was fixing, I expected to hear banging and scratching and maybe even a few naughty words but he was in and out in no time flat and I never heard anything. I was in my bedroom with the door closed and he had to do stuff right outside my door - never he
- Anonymous